Linyi LanSheng New Energy Electric bike Co., Ltd.

Brand batteries are guaranteed for 12 months within the three guarantee range. [Three guarantee range: appearance damage and bulging are not covered, and other issues can be resolved through after-sales service]. The problematic batteries need to be returned and reissued [shipping cost not covered] or supplemented together with the goods in the next order.

In case of damage, based on customer feedback information, the company is responsible for reissuing accessories (excluding shipping costs, large amounts of damage need to be verified before handling). Each shipment will give customers a free gift of some vulnerable accessories.

The motor and controller are guaranteed for 3 years. Except for a large amount of damage (as evidenced by video and photos), the company is responsible for all losses. For other minor damages, the company is responsible for reissuing them (without covering shipping costs) or taking them with subsequent shipments.

The electric vehicle comes with a 1-year warranty when empty. During the warranty period, our company is only responsible for free replacement of damaged parts with a value less than 30 yuan, and is not responsible for shipping costs.
All accessories with a value exceeding 80 yuan require customers to pay for them themselves. Or change the warranty policy based on the pricing of electric vehicles.
For example, if you choose high-quality accessories, you can replace them for free within one year based on the damage video provided by the customer, and we are not responsible for shipping costs.